COVID-19: Update
COVID-19: How We Will Safely Serve You
A message to our clients and community,
This is a stressful time for all of us, as together we are facing an unprecedented global crisis. COVID-19 has forced us to adapt to an ever-changing reality as we fight to contain the virus.
First and foremost, we want you to know that we have and will continue to take action to protect you, our clients. The safety measures we are taking are being guided by public health authorities and the government, and often go well beyond.
The real estate industry has been declared an essential service in many provinces, but it is not business as usual. This was done primarily to ensure homeowners with pending closings, i.e. those who have already bought and need to sell, or those who have sold and have to buy, etc. are able to transact. Accordingly, we are doing business differently.
During the crisis, as much of the process as possible will be conducted virtually. Only in select cases, controlled access to properties to facilitate the sale or purchase of a property will be allowed, using best-practice disinfection, cleanliness and above all else, strictly limited person-to-person exposure using social distancing protocols.
How you will communicate and conduct business with us has changed. We have access to the industry’s leading operating platform, technology that allows us to keep in touch with you, share property details, complete real estate valuations and conduct transactions electronically.
We will continue to be here to discuss your situation and plan next steps, be it through phone, video, email, text or social media channels.
Canadians have placed their trust in Royal LePage for over 100 years. During this crisis, we are 100% committed to maintaining that trust.
As a final word, we can’t say enough about our front-line workers, the people who are risking their health to provide essential services. We owe you all our endless gratitude.
Stay safe!
Testimonials
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Good day, my wife and I are pleased with the outcome of our relationship with Joanne Lavoie. As I was outside of my dwelling I had noticed Joanne at another residence un-staging a home. I immediately acknowledged her smile and asked if she would take the time to see our home. Without hesitation she came over, my wife and I expressed our concerns about selling. She did not try to sell us an idea instead she listened and was extremely comforting and transparent. Although my wife and I had spoken with 2 different realtors before Joanne we did not feel a connection as we did with her. We decided to sign on and there we were we followed her advice and were in a fierce fear of what the outcome would be however, Joanne was available at all times to reassure us with reason. When Joanne was not available she would text us and reassure us of when she would get back to us she immediately found the time and made herself available to have a viewing at a home that we were interested in. with completion of purchase and sale Joanne has still continued to reach out and assist with dwelling situations. Joanne is amazing at what she does however it is her person who is so comforting mature and nourishing. I have referred her to friends and without hesitation, her integrity speaks volumes. The realtor team she works with is fortunate to have her and her personality. Her work ethic and character speak for themselves. Thank you, Joanne Lavoie
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- Giuseppe M
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This will be the 2nd time I've worked with Joanne - The 1st time around, a new grad looking for a first home. Joanne went far beyond my expectations - we looked at quite a few houses - but Joanne was confident that the right one was coming. She did an awesome job guiding me through the process as a first-time homebuyer, and we did end up finding a home that I loved. 2nd time around, selling that first home and moving to a new one. All I can say is that everything she suggested was right. Everything from the timing, prices, necessary extras - once again she made the entire process seamless. Her understanding of the market was right on every level. If you're here reading her reviews, you've made some good decisions. Go work with Joanne so we can get some more 5 star reviews on here. NJZ
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- Nathan Z
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Joanne helped my mom sell her home and she went above and beyond! She was willing to roll up her sleeves and help where needed. She worked with an awesome stager who really made the house look great for potential buyers. She made the whole sale transaction smooth and easy. She also helped me find a rental apartment. She listened to my needs and wants and found a great apartment for me. She was super helpful and answered all my questions and concerns. Couldn’t have asked for a better realtor!
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- Aggie B
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Working on an offer with Joanne and in a market that feels all about the hustle and negotiation in an offer war, Joanne, as listing agent reached out to each of us, as buyers agents to confirm details of our offer and get a better understanding of our buyers. This level of service and thoughtfulness is an incredible asset to her clients was a wonderful reminder that we are all working together to help humans buy and sell homes and keeping the humanness in these moments is key!!
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- Sheila M
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Joanne has always been a pleasure to work with!! So very informative, patient, and reliable! I've worked with Joanne several times and would always only recommend her to anyone! Thanks again Joanne, for all you do!
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- Elyse A
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I worked with Joanne on 2 purchases in Bowmanville. She was attentive, professional, and very knowledgeable about the real estate market. Joanne was always available for my questions and for last-minute viewings. I would highly recommend Joanne for your next real estate purchase or sale. She feels like a good friend that I can call on anytime!
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- Monique R
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Joanne is very professional and always looks out for the best interest of her clients. She helped me find my first home in a crazy and very dramatic market. She is very knowledgeable about the current market and makes the process very simple. With her amazing attitude and positivity, I would highly recommend her if you're looking to get into the market. Mike M
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- Michael M
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Joanne and I had an enjoyable time selling my previous home and purchasing my current one. It can be very stressful, but Joanne was an absolute joy to work with and made it so easy. She is very kind and knowledgeable, and I would highly recommend her to all my family and friends.
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- Monica C
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We were so grateful to Joanne for all her help in finding a home in a highly competitive market. At every property we looked at, she offered impartial guidance and took care to learn exactly what qualities we were looking for in a home, and her responsiveness in arranging viewings and answering our questions was second to none.
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- Shane S
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We can’t say enough in praise of Joanne. She is such a warm, professional, and caring real estate agent. She tirelessly helped us find our forever home, and was knowledgeable, reliable, and helped us navigate this uncertain market. Would wholeheartedly recommend working with Joanne.
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- Brittany S
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Professional, kind, patient, and very knowledgeable. Joanne is always there for you. I would recommend her to all my friends and family.
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- Carrieann C
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Joanne is a great agent! She’s professional, easy-going, and great to work with. I would highly recommend her services.
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- Jacquie S
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Five Stars!
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- Ashley L
Toronto Real Estate Board (TRREB); All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumer's personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested
Data provided by the Ontario Regional Technology & Information Systems. The information is deemed reliable, but is not guaranteed. Not intended to solicit buyers or sellers, landlords or tenants currently under contract.
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